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DowdTec helps companies optimise their use of Information Systems to deliver business value and customer satisfaction using a Service Assurance model comprising the following components:

• Test Strategy – Risk assessment, cost justification, automation, tool selection, resourcing model
• Test Design – Using the V-model to ensure appropriate coverage and validate the design
• Test Management – Maximum value, minimum cost
• Test Execution – Experience and expertise
• Infrastructure Monitoring – Understanding why
• Performance Optimisation – Making the most of what you have
• Fault Diagnosis – Structured problem determination and recommendations
• Test Audit – Making sure that you continue to get the best value out of your investment

These services have been delivered recently in the UK to blue-chip organisations in the following sectors:

• Banking and Finance
• Outsourcing
• Central Government
• Health
• Pharmaceutical